Rope Lock Exchange
Tax included.
Description
Our rope lock exchange service makes it convenient to replace all wooden rope locks of your Lillagunga product. Select the desired product combination and we will take care of the rest:
- We will pick-up your product
- We will do the rope lock exchange
- We will send it back home
- We will change all four (4) rope locks to brand new.
- The shipping is handled by TNT or PostNord/DPD, please follow their guidelines for the pick-up.
- Your responsibility is to to pack your product properly for the pick-up.
- From the day the product is picked up, it may take up to two (2) weeks before the product has been upgraded with new rope locks and is returned.
- Note that this service is only available for countries within EU.
Note that the shipping adress is the destination we pick-up and return your product.
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Lillagunga Rewards
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We are shipping around the world, with standard and express alternatives. Add your product to the cart to estimate the shipping price.
If you are dissatisfied in any way we have a 30 day return policy and money back guarantee. For more details visit our FAQ section.
Warranty
WarrantyWe offer a standard warranty of 3 years on all wooden, leather and metal parts, and 2 years on fabrics and ropes. All related to material or workmanship defects.
Spare parts and exchange services are found in our Accessories collection.
Product Safety
Product SafetyOur products are compliant with the EU and US safety standards, and in addition we have done rigourous internal testing to ensure product safety. Please see our FAQ section for more details.
All user manuals are found in our Guides section.
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