Our rope exchange service makes it convenient to change the rope of your Lillagunga product. Select the desired colour and the preferred ceiling height and we will take care of the rest:
- We will pick-up your product
- We will do the rope exchange
- We will send it back home
Note that the shipping adress is the destination we pick-up and return your product.
- The shipping is handled by DHL Express, please follow their guidelines for the pick-up.
- It is your responsibility to pack your product properly for the pick-up.
- From the day the product is picked up, it may take up to two (2) weeks before the product has been upgraded with new ropes and is returned.
- Note that this service is only available for countries within EU.