Rope Exchange
Tax included.
Description
Our rope exchange service makes it convenient to change the rope of your Lillagunga product. Select the desired colour and the preferred ceiling height and we will take care of the rest:
- We will pick-up your product
- We will do the rope exchange
- We will send it back home
If you want to replace your Rope locks at the same time and save in shipping costs, kinly see Rope Lock Exchange.
- The shipping is handled by TNT or PostNord/DPD, please follow their guidelines for the pick-up.
- It is your responsibility to pack your product properly for the pick-up.
- From the day the product is picked up, it may take up to two (2) weeks before the product has been upgraded with new ropes and is returned.
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Lillagunga Rewards
Lillagunga RewardsEarn points from from purchases and your activity on social media channels with Lillagunga Rewards.
We are shipping around the world, with standard and express alternatives. Add your product to the cart to estimate the shipping price.
If you are dissatisfied in any way we have a 30 day return policy and money back guarantee. For more details visit our FAQ section.
Warranty
WarrantyWe offer a standard warranty of 3 years on all wooden, leather and metal parts, and 2 years on fabrics and ropes. All related to material or workmanship defects.
Spare parts and exchange services are found in our Accessories collection.
Product Safety
Our products are compliant with the CE recommendations and EU safety standards, and in addition we follow internal testing procedures to ensure product safety.
For more details see our FAQ section and Guides section for user manuals.
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Safety first
Our products are safety tested and materials are 100% child safe.
Quality is of essence
All our products have at least a 3 year warranty. They are made to last.